Good to know # Policies Everything worth knowing before you arrive. We keep our policies plainly worded — straight from the property — so there are no surprises at check-in. Anything you'd like to talk through, the front desk is glad to help: 954-923-8020 . ## Pools There are five pools open only for our guest. The hours of operation are from 9am to 9pm. Guest will be asked to vacate the pool/deck area after hours of operation. ## Housekeeping Housekeeping is ONLY offered between 10am-12pm. Service is done to your room three days after your check-in. We refresh your room upon request. Towels are exchanged, trash is removed, floor is swept & mopped. Fresh linens are available upon REQUEST ONLY AT FRONT DESK. ## Check-in One front desk serves every building. Whichever of our hotels you are staying in, check in at the Seagull front desk, 1915 North Ocean Drive, Hollywood, FL 33019 — open 24 hours. You will receive your keys and your parking permit there, and the desk will direct you to your building. A kitchen box is available upon request. Security deposit. A $100 security deposit is required at check-in, by credit or debit card only. It is a hold, not a charge, and it is refundable: the hold takes 5 to 7 business days to come off your card. ## Check-out Planning your last morning? Here's how check-out and late check-out work. REGULAR CHECK-OUT TIME IS 11AM. Late check-out options are upon availability: Monday to Thursday $35.00 plus tax until 2 pm, $55 plus tax until 4 pm; and Friday to Sunday $55 plus tax until 2 pm, $75 plus tax until 4pm. Guests who do not inform a front desk agent and do not check out by 3pm will be charged automatically for another night as they will be considered a stay over. Your card will be charged the current rate available online. ## Parking Guests are welcome to park in any of our designated areas of our properties for a fee. All permits are valid till 11am on check out date. Parking permits can be purchased upon check-in. Parking is available on property for $18 plus tax per day, with a permit issued at check-in. Questions before you arrive: call 954-923-8020 . ## Bicycle rentals Bicycle rentals are available from 9am to 9pm. A $150.00 CASH deposit per bike is required. Rentals are limited; if they are not returned by 9 pm you are liable for it. If lost, the deposit is forfeited. Bikes can only be returned during the hours listed above. ## Laundry The laundry room is in the Seagull, the check-in building. The cost of one load is 16 quarters — one to wash and one to dry. Our office can exchange money for quarters to use at the machines. ## Smoking Our rooms are SMOKE-FREE and there is a smoking fee of $250.00 for smoking inside the room. ## Pets Pets are NOT allowed and there is a penalty of $250.00 for bringing pets onto the property. ## Refunds Our cancellation policy, stated plainly: All charges are final and we do not offer any REFUNDS for early check-out or cancellations. ## Ice & Vending The ice and vending machines are located at the same location as the front desk. The hotel also has a convenience store that offers snacks and other food items, available 24/7 and located within the same area as the front desk. ## Forgotten items All personal items left in the room will be kept in the hotel storage for a maximum period of 10 days. After that time, if they have not been claimed, they will be donated or thrown in the trash. ## Internet We offer Wi-Fi and it is included with the hotel fee. The network name and password are provided at the front desk. Have a question we didn't cover? The front desk is staffed 24 hours — call 954-923-8020 and a real person will help. --- Canonical page: https://hollywoodbeachhotels.com/policies/ Hollywood Beach Hotels · 1915 North Ocean Drive, Hollywood, FL 33019 · 954-923-8020 · Book direct: https://direct-book.com/properties/HollywoodBeachHotelDIRECT